Your privacy matters to us. This Privacy Policy explains exactly what personal data dan77 collects, why we collect it, how it is stored and protected, and what rights you hold over your own information.
dan77 ("we", "us", "our", or the "Company") operates the online betting platform accessible at dan77.ws and all associated sub-domains and mobile interfaces (the "Platform"). We are committed to protecting the personal data of every individual who accesses, registers on, or transacts through the Platform.
This Privacy Policy ("Policy") sets out, in clear and transparent terms, the categories of personal data we collect from users ("you", "your", "the User"), the purposes for which that data is processed, the parties with whom it may be shared, the security measures applied to protect it, and the rights available to you in relation to your own data.
This Policy must be read alongside our Terms & Conditions, which govern your use of the Platform. By creating an account or by continuing to use the Platform after this Policy has been updated, you confirm that you have read and understood its contents. If you do not accept this Policy, please discontinue use of the Platform and contact our support team to request Account closure.
Indonesian Users: While dan77 serves players located across Indonesia — including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and beyond — this Policy is written in English, which is the official language of the Platform. If you require clarification on any section, our support team includes Indonesian-speaking agents available 24 hours a day via live chat.
The following definitions apply throughout this Policy:
dan77 collects Personal Data across the following categories:
Minimum Necessary Principle: dan77 collects only the Personal Data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive categories of Personal Data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or biometric data beyond what is required for identity document verification under KYC obligations.
Personal Data is collected through the following channels:
The following table summarizes the purposes for which dan77 processes your Personal Data and the categories of data involved in each activity:
| Processing Purpose | Data Categories Used |
|---|---|
| Account creation and authentication | Identity & Contact Data |
| Age verification (21+ eligibility check) | Identity & Contact Data, KYC Documents |
| Processing deposits and withdrawals | Financial & Transaction Data |
| KYC / AML compliance screening | Identity & Contact Data, Financial Data, Technical Data |
| Fraud detection and account security | Technical & Device Data, Behavioral Data |
| Delivering and improving Platform features | Technical & Device Data, Behavioral & Gaming Data |
| Customer support and dispute resolution | Identity Data, Transaction Data, Support Records |
| Responsible gaming monitoring | Behavioral & Gaming Data, Account Settings |
| Sending transactional notifications | Contact Data, Transaction Data |
| Promotional communications (where consented) | Contact Data, Behavioral Data |
dan77 does not use automated profiling or algorithmic decision-making in a manner that produces significant legal effects on Users without human review.
dan77 processes Personal Data under one or more of the following legal bases:
dan77 does not sell your Personal Data to third parties. Your data may be shared only in the following limited and controlled circumstances:
We share Personal Data with certified third-party providers who process data on our behalf under written data processing agreements. These include:
We may disclose Personal Data to law enforcement agencies, regulatory authorities, or courts where we are required to do so by applicable law, by a valid legal process, or where disclosure is necessary to protect the rights, property, or safety of the Company, its users, or the public.
In the event of a merger, acquisition, or sale of all or part of the Company's business assets, Personal Data held by the Company may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and of any resulting change to the applicable privacy terms.
No Cross-Border Data Transfers Without Safeguards: Where Personal Data is processed by a third-party provider located outside the jurisdiction in which it was collected, dan77 ensures that appropriate contractual safeguards — such as standard contractual clauses or equivalent data transfer mechanisms — are in place before any such transfer occurs.
The dan77 Platform uses cookies and similar tracking technologies to operate correctly and to improve your experience. The following cookie categories are in use:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential | Session authentication, security tokens, load balancing | Session / up to 24 hours |
| Functional | Remembering language and display preferences | Up to 12 months |
| Analytics | Aggregated usage statistics, page performance monitoring | Up to 24 months |
| Marketing | Tracking referral sources and attribution for promotional campaigns (only if consent is given) | Up to 30 days |
Essential cookies cannot be disabled as they are necessary for the Platform to function. You may control the use of functional, analytics, and marketing cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some Platform features.
dan77 retains Personal Data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:
On expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be attributed to an identifiable individual.
The Company implements a comprehensive set of technical and organizational security measures to protect Personal Data against unauthorized access, accidental loss, destruction, or disclosure:
User Responsibility: While dan77 takes extensive measures to protect your data on our systems, the security of your Account also depends on your own practices. Use a strong, unique password, do not share your credentials with any third party, and contact support immediately if you suspect unauthorized access to your Account.
Subject to applicable law and the Company's legitimate interests in operating a secure and compliant gaming platform, you hold the following rights in respect of your Personal Data:
To exercise any of the above rights, please contact the Company via live chat or by email at [email protected]. We will respond to all verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reasons for it.
The dan77 Platform is strictly intended for individuals aged 21 years or older. We do not knowingly collect Personal Data from persons under the age of 21. If we become aware that Personal Data has been collected from a minor — whether through a false declaration of age at registration or by any other means — we will immediately close the relevant Account, void all associated balances and activity in accordance with our Terms & Conditions, and securely delete the minor's Personal Data from our systems.
If you are a parent or guardian and believe that a minor in your care has created an Account on the dan77 Platform, please contact our support team immediately via live chat or at [email protected] so that we can investigate and take appropriate remedial action without delay.
The dan77 Platform may contain references or links to third-party services — for example, game content delivered via the interfaces of providers such as Pragmatic Play, Evolution Gaming, or Spribe. While these providers operate under data processing agreements with the Company, their own privacy practices are governed by their respective privacy policies. dan77 is not responsible for the privacy practices of third-party game providers or any external platforms that may be referenced in promotional content.
We encourage all Users to review the privacy notices of any third-party service they interact with, even where that interaction occurs within the context of the dan77 Platform.
dan77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our internal data processing practices. When material changes are made, the "Last Updated" date at the top of this page will be revised, and registered Users will be notified via email or via a prominent notice on the Platform at next login.
Your continued use of the Platform following publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically to remain informed of how your data is being handled. If you do not agree to any updated terms, you must stop using the Platform and request Account closure as described in our Terms & Conditions.
If you have any questions, concerns, or formal requests relating to this Privacy Policy or to the processing of your Personal Data by dan77, please reach out to our team through any of the following channels:
For formal legal correspondence, please clearly identify your communication as a "Data Protection Legal Notice". The Company's data protection team reviews all such communications in confidence and will not use your contact details for any purpose other than responding to your inquiry.
Six principles that guide every data decision we make — from the moment you register to the day you close your Account.
Every data exchange between your browser and the dan77 Platform is protected by industry-standard 256-bit SSL/TLS encryption, ensuring your credentials and financial details cannot be intercepted in transit.
Access to your Personal Data within the Company is limited to authorized personnel who need it to perform their specific role. Multi-factor authentication and role-based permissions are enforced across all internal systems.
dan77 never sells your Personal Data to third parties for their own marketing or commercial purposes. Data is shared only with certified service providers who are contractually bound to process it solely on our behalf.
We keep your data only as long as the law and our operational needs require. Once the applicable retention period expires, data is securely deleted or irreversibly anonymized — not retained indefinitely.
Access, rectification, erasure, portability, and objection rights are available to every registered User. Submit a request via live chat or email and we will respond within 30 calendar days, as required under applicable data protection standards.
The Platform undergoes routine penetration testing and third-party security assessments. Vulnerabilities are triaged and remediated on a priority basis, with critical findings addressed before re-opening affected services to users.
Your data is protected. Your transactions are encrypted. Now log in to dan77 and enjoy Indonesia's most trusted sportsbook, live casino, and slot experience.